WE'RE ALWAYS LISTENING

At Albemarle & Bond and Herbert Brown, we’re always keen to hear customer feedback. It helps us provide the best possible service. That’s why we run monthly research programmes so we can hear from the people that matter.
A recent survey shows our customers score us over 9 out of 10* for the overall service we offer. And 92% were very or quite satisfied with the contact and communications they had during their loans.

Here’s what else they had to say…

*Research undertaken by PCP Ltd
Miss C, Leeds
"
They're helpful and friendly... spot on - I couldn't ask for better service.
 
Miss F, Paisley
"
I like them because I think they are brilliant and your stuff is safe with them.
 
Miss G, Bearwood
"
Quick, friendly and easy to approach.
 
Miss J, Harpurhey
"
Good value and good service.
 
Miss M, Barnsley
"
My experience with them has been brilliant!
 
Miss T, Walworth
"
I am very happy with the service and would happily recommend, if asked.
 
Mr A, Droylsdon
"
Good service. Would recommend if asked.
 
Mr A, West Hounslow
"
If asked, I would definitely recommend them.
 
Mr B, Sutton in Ashfield
"
Helpful, with good rates. Kind and helpful.
 
Mr C, Wallasey
"
They have friendly, polite staff. They deal with everything and it's hassle-free. I am very satisfied.
 
Mr F, Sutton in Ashfield
"
They are so friendly and helping you always. They are honest with you, and try to help you.
 
Mr H, Paisley
"
If someone needs money, I'd recommend them as they are really helpful.
 
Mr M, Slough
"
It's a very fast efficient service , good value for money, easy to use and a professional service. A top service.
 
Mr R, Edmonton
"
My local branch staff are really nice - always have a good attitude and are nice to deal with.
 
Mr R, Wakefield
"
They're good and helpful overall - always there to help me.
 
Authorised and Regulated

Authorised and regulated by the Financial Conduct Authority for consumer credit business.
Firm reference number 685989

Norton Secured
 
By continuing to use this site, you agree to the use of cookies. To find out more about cookies please read our cookie policy or click here to close this message